Listed below you will find questions and answers pertaining to the E-File Magic Website software. If you are looking for questions and answers pertaining to the E-File Magic 2.0 Desktop Software, please visit the E-File Magic 2.0 Desktop FAQ.
- What is the deadline for submitting my data to you, in order to have you print and mail it by January 31st?
If you intend to have our service bureau print and mail your forms, for 2007, the deadline for having your data to us is January 23rd. If we receive your data after the 23rd, we cannot guarantee we will have your forms dispatched by the 31st, however, we will still process them.
- What is a 'Recipient Bank' and why is it a good thing?
The first order you submit to us requires a minimum charge to be met. The minimum charge, allows you to submit up to 75 recipients. Because many of our customers are CPA's and other tax professionals, we provide you with a "Recipient Bank" in order to keep the cost associated with multiple company e-file submissions to a minimum. Here's how it works:
- If the total recipients you submit, regardless of the number of companies/filers, is less than the minimum 75 recipients, you won't be charged more than the minimum fee. E.G., if you had 4 companies/filers, and each company/filer had 10 recipients, your total cost would be equal to the minimum charge.
- If these same 4 companies had a combined recipient count of 100 recipients, you would be charged the minimum charge, plus the cost for the additional 25 recipients.
- The 75 recipients allowed with the minimum charge, is yours to use how you see fit. As long as the total number of recipients you submit is less than 75 you can continue to submit companies/filers for processing without incurring an additional charge above the minimum.
Many of our competitors charge you a 'Per File' charge, regardless of the quantity of recipients you submit in each file. In this case, the costs can quickly add up. If you're a CPA and are preparing to file for 10 different companies/filers and a total of 50 recipients, you might be charged the per file fee for EACH company/filer. If the per file charge was 75 dollars, filing would cost you $750.00 dollars! With E-File Magic, you'd only pay $68.75.
This is just one example of the many ways E-File Magic has designed it's software and services to support the diverse needs of our customers.
- What states participate in the Combined/Federal State e-File Program?
Alabama
Arizona
Arkansas
Colorado
Connecticut
Delaware
District of Columbia
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa Kansas
Kentucky
Louisiana
Maryland
Michigan
Mississippi
Missouri
Montana
Nebraska
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
Utah
Vermont
Virginia
West Virginia
Wisconsin- I received a notice from the IRS saying I didn't transmit anything?
When processing your recipients E-File Magic uses OUR TCC Number. If your company also has a TCC number, it's possible the notice you received pertains to this TCC Number. Before contacting support, please ensure you have checked to see if this might be the case.
- How do your printing and mailing services work?
When you transmit your order data to us, you can elect to optionally have us print and mail your IRS forms for you, for an added fee. Once we have received your data our processing center will get to work. First they will securely print laser generated copies of the relevant forms for your recipients, ensuring an accurate audit trail is in place for EACH recipient. Once they have completed the print process, they will be sorted and mailed. Once mailing is complete, we will automatically dispatch an e-mail to you notifying you accordingly.
Our Print/Mailing facilities are located in a secure keycard access building. Only authorized employees and personnel are allowed entrance.
