E-File Magic goes to great lengths to ensure your data remains safe and secure. The following outlines some general guidelines E-File Magic has incorporated to help mitigate unauthorized access too, or loss of, your data.

Information Security

• Our web servers use SSL technology capable of encrypting your data using the NSA recommended AES algorithm in 128-bit, or 256-bit form.
• Our processing servers utilize IDS systems and Firewalls.
• Your data is encrypted prior to transmission to us (see example encrypted file).
• Your data is encrypted while in transit to us.
• Once your data arrives at our processing servers, it is encrypted and stored within our database.
• Once we have processed your data, the recipient information is PERMANTELY deleted from our processing servers and archived in safe storage. Thus we only store recipient information on our processing servers for the time necessary to e-file, print, and mail your recipients.
• Your data is transmitted to our print/mail processing facilities over a secure encrypted link.
• Our servers are maintained and updated regularly.
• Regular backups are generated and stored.
• Your credit card data is retained only PARTIALLY, and never in a form where more then 6-8 digits are stored.

Physical Security

• Our servers are located in a secure data center, which is monitored 24x7x365.
• Access to our servers is permitted via keycard lock only.
• The data center is connected to the internet via multiple independent, fault tolerant links.
• The data center utilizes multiple independent power grids and has a backup generator in case of outage.
• A fire retardation system is present at the data center.
• Access to our Print/Mail facilities is permitted via keycard lock only.

If you have an questions regarding the information outlined above, please don't hesitate to e-mail us at support@efilemagic.com.